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Practice Management

 

Izzy Culliss - Practice Manager

Normal Days of work - Monday, Wednesday and Thursday

Jan Pascall Deputy Practice Manager

Normal Days of Work - Monday to Friday mornings, All day Tuesday and Wednesdays

The practice managers are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager and her deputy support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Semra Dunn - Reception Supervisor

                                                     

Lois Forrester           Olivia Knight             Sophie Kiddie       Michelle Humphreys

 Toni             Sallie

 Toni Inman             Sallie Brown

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs, Practice Nurses, Phlebotomists and Health Care Assistants. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Sue Llewellyn

Sue is responsible for typing and processing all referrals NHS and Private.  As Secretary she chases up appointments and any other information required by the GP's together with a variety of administration work for the Practice.  Sue co-ordinates the annual Flu Campaign and the recall of all our Diabetic patients.
 
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